Call Center Agent Job Opportunities in Davao City.
IBEX GLOBAL SOLUTIONS PHILIPPINES INC., is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions. IBEX Global registered address 3rd Floor SM Lanang Premier, SM Lanang, SMLA IY Center San Antonio Davao City is currently hiring Call Center Agent.
Here’s the detail of the said hiring
CALL CENTER AGENT
Work Location: Davao City
Qualifications / Requirements
- K12 graduate or completed at least 2 years in college
- have a minimum of 6 months sales experience
- have excellent Communication Skills
- have excellent customer service, problem-solving, and multitasking skills
- knowledge in Austalian/New Zealand culture is a plus
Job Description
- Demonstrates appropriate sense of urgency for customer responses
- Escalates customer issues appropriately and correctly
- Demonstrates timely, accurate and professional customer service
- Maintains a positive and professional demeanor and portrays the company in a positive light
- Demonstrates knowledge and use of departmental resources, policies and procedures
- Manage incoming calls from customers
- Assess customer’s needs and guide the customer accordingly
- Maintains acceptable call lengths while remaining friendly, informative and helpful
- Maintains productivity and quality standards
Benefits
- Exclusive on-site work privileges
- HMO +2 Dependents
- Tax-free bonus allowance, on top of your salary
- Performance-based incentives
- Group Life Insurance for your safety
- 30 Service Incentive Leaves (with the option to cash in 15 days)
- World Class Work Spaces
- Office amenities (karaoke rooms, game room, massage chairs, unli coffee and many more)
If you have the above qualifications then apply for the said hiring.
How to Apply
Sign-up at: https://philjobnet.gov.ph/job-vacancies/job/call-center-agent-957193
Or
Walk in at SM Lanang Premier, Fountain Court, J.P. Laurel Ave., Agdao Davao City every Monday to Friday between 10AM-5PM!
Apply now and be hired to enjoy the awesome benefits
Good Luck
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