Call Center Agent Hiring in Angeles City Pampanga.
ALORICA TELESERVICES, INC. a leading provider of customer management outsourcing solutions with head office in Business Center, PhilExcel Business Mark, Manuel E, Roxas Hway, Clark Preeport Zone, Angeles city Pampanga, announced Call Center Agent hiring for Angeles City Branch.
Here’s the details of the said hiring;
Call Center Agent
Work Location: Angeles City, Pampanga
JOB QUALIFICATIONS:
- At least 18 years old and have excellent English communication skills
- Must have completed high school or senior high school
- With Customer service, collections or sales experience in a call center industry is preferred but not required
- Have working knowledge of computers and the Internet, and able to type at least 35-40 words per minute
- Can successfully communicate with customers to gather information and learn about their needs and expectations
- Collaborate with others to ensure the customer issues are resolved
Duties and Responsibilities:
- Answers and initiates a variety of real-time inbound and outbound voice and non- voice based services.
- Verifies and updates customer information, responds to queries and resolves issues.
- Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
- Accurately document and update records and databases in accordance with prescribed formats and required systems.
- Provides transaction processing support to clients.
- Performs a variety of transactions ranging from data entry, updating records, invoices and claims to verifying information and closing transactions.
How to Apply :
Register Online : https://philjobnet.gov.ph/job-vacancies/job/call-center-agent-932913
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