Call Center Agent Opportunities in Alorica Teleservices.
ALORICA TELESERVICES, INC. a leading provider of customer management outsourcing solutions with head office in GF Three Cyberpod Centris, South Tower, ETON Centris, Pinyahan,Quezon City announced hiring of Call Center Agent for its Branches in Pasay, San Nicolas Ilocos Norte, Lipa and Angeles City.
Here’s the details of the said hiring;
Call Center Agent
Work Location: Pasay City, Lipa City, Angeles City & San Nicolas Ilocos Norte
QUALIFICATIONS/REQUIREMENTS:
- At least 18 years old and have excellent English communication skills
- Should have completed high school or senior high school
- With Customer service, collections or sales experience in a call center industry is preferred but not required
- Must Have working knowledge of computers and the Internet, and able to type at least 35-40 words per minute
- Can successfully communicate with customers to gather information and learn about their needs and expectations
- Collaborate with others to ensure the customer issues are resolved
JOB DESCRIPTION
- Must Answers and initiates a variety of real-time inbound and outbound voice and non- voice based services.
- Should Verifies and updates customer information, responds to queries and resolves issues.
- Will Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
- Accurately document and update records and databases in accordance with prescribed formats and required systems.
- Will Provides transaction processing support to clients.
- Performs a variety of transactions ranging from data entry, updating records, invoices and claims to verifying information and closing transactions.
How to Apply :
Register Online : https://philjobnet.gov.ph/job-vacancies/job/call-center-agent-963887
Apply now and be hired to enjoy the awesome benefits
Good Luck!!!
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