Job Hiring of Call Center Agents in Alorica.
Alorica Teleservices, Inc,. a Business Process Outsourcing company with address in Three Cyberpod Centris-South tower, Eton Centris Quezon City, Pinyahan Quezon City, is currently hiring Call Center Agent for their various site location in the Philippines.
Here’s the details of the said hiring
Call Center Agent
Work Location
Cebu City
Davao City
Pasay City
Makati City
Taguig City
Muntinlupa City
Lipa City, Batangas
Angeles City, Pampanga
Job Description:
- Answers and initiates a variety of real-time inbound and outbound voice and non- voice based services.
- Verifies and updates customer information, responds to queries and resolves issues.
- Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
- Accurately document and update records and databases in accordance with prescribed formats and required systems.
- Provides transaction processing support to clients.
- Performs a variety of transactions ranging from data entry, updating records, invoices and claims to verifying information and closing transactions.
Qualifications Needed:
- Must be High School Graduate (old curriculum) or Senior High School graduate
- 18 years old and above with Good command of the English language
- Customer service, collections or sales experience in a call center industry is preferred but not required
- Have working knowledge of computers and the Internet, and able to type at least 35-40 words per minute
- Can successfully communicate with customers to gather information and learn about their needs and expectations
- Collaborate with others to ensure the customer issues are resolved
If you have the above qualifications. then apply for the said hiring.
How to Apply
Registered online/ Sign up at: https://philjobnet.gov.ph/login.aspx
Apply now and be hired to enjoy the awesome benefits
Good Luck
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