Call Center Agent Hiring in Alorica Quezon City

Call Center Agent Hiring in Alorica Quezon City.

ALORICA TELESERVICES, INC. a leading provider of customer management outsourcing solutions with head office in GF Three Cyberpod Centris, South Tower, Eton Centris, Pinyahan Quezon City, announced hiring of Call Center Agent for its Quezon City Site.

Here’s the details of the said hiring;

Call Center Agent
Work Location: Quezon City

CALL CENTER AGENT

Job Qualifications:

At least 18 years old and have excellent English communication skills
Must Have completed high school or senior high school
Customer service, collections or sales experience in a call center industry is preferred but not required
Have working knowledge of computers and the Internet, and able to type at least 35-40 words per minute
Can successfully communicate with customers to gather information and learn about their needs and expectations
Collaborate with others to ensure the customer issues are resolved

Duties and Responsibilities:

Answers and initiates a variety of real-time inbound and outbound voice and non- voice based services.
Verifies and updates customer information, responds to queries and resolves issues.
Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
Accurately document and update records and databases in accordance with prescribed formats and required systems.
Provides transaction processing support to clients.
Performs a variety of transactions ranging from data entry, updating records, invoices and claims to verifying information and closing transactions.

If you have the above qualifications and interested to work in a BPO company. then apply for the said hiring.

How to Apply :

Apply now and be hired to enjoy the awesome benefits

Good Luck!!!

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